Salesforce Administrator

**OUR STORY**:
For over a decade, ContractPodAi has been recognized as a leader in contract lifecycle management (CLM) solutions, having re-invented how CLM is priced, delivered, and supported. We believe in helping in-house legal teams prepare for every challenge that their organizations encounter by pushing the boundaries of what’s possible in legal tech. ContractPodAi Cloud, our One Legal Platform, is built in partnership with best-in-class technologies, including IBM Watson and Microsoft Azure. This ensures our customers benefit from the security, speed, reliability that AI and cloud computing provide. Our customers include top brands across all industries and in every continent.

In 2021, ContractPodAi received a USD $115 million Series C investment, headed by SoftBank Vision Fund 2. This saw ContractPodAi’s valuation increase five times from its previous Series B round. We are growing at a rapid pace and always looking for new colleagues to join our offices in London, New York, Mumbai, Chicago, Australia, Toronto, and Glasgow. ContractPodAi is the perfect place for self-driven, dynamic individuals who want to learn and help businesses grow. If you take an entrepreneurial approach to problem-solving, work well in a fast-paced, high-growth environment, then this could be the right role for you

**THE OPPORTUNITY:
Highlights of this opportunity include:
1) AI
2) B2B software
3) Marketing and sales
4) Start-up/scale-up growth trajectory

This role will be critical in ensuring our sales team runs effectively through close partnership with the relevant function. Our sales team consists of 60+ individuals including Account executives, Sales Development Reps and Sales Engineers.

Within our company marketing and sales need to be aligned to ensure we are delivering on one target. This will provide you the opportunity to learn from our Director of Marketing operations who has extensive experience in the field, having worked previously as a consultant to top companies.

**JOB RESPONSIBILITIES:
- Manage Salesforce software administration, including support of daily operations, configuration changes, reporting, training, and troubleshooting.
- Ensure the best possible quality of Salesforce usage based on industry best practices.
- Support the sales process and enable the sales organization to execute the business plan, including CRM system, sales quoting, and sales reporting.
- Produce robust performance tracking and analysis of initiatives across Sales.
- Identify gaps and generate solutions that best address organizational needs.
- Establish global consistency in processes; maintain sales policies and guidelines.
- Start with understanding pre-identified issues, listen, assess and advise on a plan of action before starting to act on all changes. Take ownership of work and develop relationships within the strategy and sales team.

**REQUIRED COMPETENCIES:
- SalesForce certification required up to XYZ level
- Hands-on experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports
- Experience with Salesforce design patterns and principal, optimal code guidelines, and governor limits
- Experience in building lightning based UI blocks which can be used in lightning as well classic UI
- Should have experience with Lightning web component
- Strong excel and power point skills
- High level of initiative, detail orientation, and organization required, with the ability to be adaptable and work in a fast-paced and constantly changing environment Excellent interpersonal and communication skills (both written and oral)

NICE TO HAVE - Experience in:

- SaaS experience and/or legal services experience desirable Working knowledge of Outreach, Zoom Info, Aviso, Highspot and Marketo if a plus but not required.

**BENEFITS & PERKS**:
- Paid Time off
- Opportunity to work in a fast-moving, high growth SaaS company. Generous Employee Referral Program

At ContractPodAi we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.