E-commerce Assistant

5 days ago

Jaipur, India Center for Business and Technology Full time

**Responsibilities**:

- Oversee the day-to-day operations of the e-commerce store, ensuring product/service listings, pricing, and inventory levels are accurate and up to date.
- Monitor and analyze key performance indicators (KPIs) such as traffic, conversion rates, average order value, and customer satisfaction metrics.
- Continuously improve the website's user experience, navigation, and functionality to maximize conversion rates and customer satisfaction.
- Collaborate with the development team to implement website updates, enhancements, and new features as needed.
- Develop and execute digital marketing strategies to drive traffic, increase brand visibility, and generate online sales.
- Optimise product/service descriptions, images, and landing pages to improve search engine rankings and organic traffic.
- Analyse and interpret web analytics data to identify opportunities for improvement and implement data-driven marketing strategies.
- Ensure a seamless and user-friendly online shopping experience from product discovery to checkout, focusing on reducing friction and optimising customer journey.
- Respond promptly and professionally to customer inquiries and resolve any issues or complaints related to online purchases.
- Monitor customer reviews and ratings, and take appropriate actions to maintain a positive online reputation.
- Prepare regular reports and presentations on e-commerce performance, sales trends, customer behaviour, and marketing campaign effectiveness.

**Qualifications and Skills**:

- **Should have knowledge & hands-on experience in Amazon, Flipkart, Meesho seller account management.**:

- **Should have 2-3 years of experience in E-Commerce Handling.**:

- Bachelor's degree in business, marketing, or a related field.
- Proven experience in managing e-commerce operations and driving online sales.
- Excellent communication skills and ability to work collaboratively in a team environment.
- Experience in the service industry and product-based retail is highly desirable.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- E-commerce: 1 year (required)
- total work: 1 year (preferred)

**Speak with the employer**
+91 7014783710

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