Sales Coordinator

5 days ago

Mysuru Karnataka, India ECOSENSE GENERAL TRADING LLC Full time

Location: Mysore, Karnataka

Industry: Water Filtration Products and Services

Company: ECOSENSE India Office (Headquartered in Dubai)

**Key Responsibilities**:

- Responsible for Account Management, Generation of planned Service Revenue and additional Product Sales Revenues from existing customers.
- Act as a single point of contact within the company (Account Management) for all existing customers, making sure that all customer related matters are addressed promptly.
- Timely preparation & execution of Service Contracts and AMCs (new and renewal)
- Prepare and submit Product/Service Quotations to existing customers proactively, follow up for timely receipt of PO/Order Confirmations.
- Maintain an active and cordial relationship with clients
- Handle customer queries, feedback, complaints, and follow-ups with professionalism, strong customer orientation and empathy
- Maintain and update client records in CRM systems and internal databases
- Maintain service documentation system
- Ensure smooth onboarding and communication with new and existing clients
- Ensure all customer communication is well-documented and accurately updated in CRM.
- Timely renewal of Supplier Registration with customers.

**Requirements**:

- 2-3 years of experience in sales, customer service, client support, or coordination roles
- Strong verbal and written communication skills in English
- Proven experience in documentation tasks such as preparing AMCs, contracts, and quotations
- Excellent organizational and multitasking abilities
- Customer-focused mindset with problem-solving skills
- Proficient in MS Office (Word, Excel) and basic CRM tools
- Bachelor’s degree or higher preferred

**Salary**: Rs 1.8L ~ Rs 3.0L per annum

**About**

**ECOSENSE** is a dedicated team with extensive experience in sustainable water quality products and services. Since our founding in 2013, we have become the leading provider in the UAE, serving multinational corporations, top-rated hotels, and various institutions. Our success is driven by a strong commitment to customer-centricity.

Our mission is to promote the adoption of eco-friendly products and technologies through innovative business models, always prioritizing the well-being of our customers, society, and the environment. As we continue to grow, we are focused on building a strong team to drive our success.

Best regards,
The ECOSENSE Team

Pay: ₹180,000.00 - ₹300,000.00 per year

Application Question(s):

- Do you possess strong written and verbal communication skills in English?
- Do you have experience with MS office?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 2 years (preferred)
- Client support: 2 years (preferred)
- CRM software: 1 year (preferred)

**Location**:

- Mysore, Karnataka (required)

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