
Front Office Associate
2 weeks ago
Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Location : Wayanad
Qualification : Hotel Management
Free food & Accommodation
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
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