
Public Relation Officer
1 day ago
Serve as the primary point of contact for receiving complaints from the public and clients.
- Send timely acknowledgment to complainants to confirm receipt of their complaint and provide an estimated timeline for resolution.
- Maintain detailed records of all complaints, including their nature, resolution, and any correspondence related to them.
- Formulate effective solutions or corrective actions to address the complaint and prevent recurrence.
- Prepare and deliver clear, concise, and empathetic responses to complainants, outlining the steps taken and the resolution provided.
- Assist in managing and mitigating PR crises and issues.
Location: KOZHIKODE
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Experience**:
- Public relations: 5 years (required)
Work Location: In person
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