Security Operations Center Shift Supervisor

3 days ago

Pune Maharashtra, India Vanguard consulting Full time

The SOC Shift Supervisor will be responsible for managing a team of SOC Operators who assess, analyze, and respond to global security incidents. This role will oversee the execution of standard operating procedures and quality assurance. When necessary, the Shift Supervisor will need to demonstrate the ability to monitor cameras and alarms, dispatch associated calls via telephone, operate access control technology, and provide general assistance to SOC Operators.

**Responsibilities**:

- Manage a team of SOC Operators on multiple shifts supporting 24/7/365
- Oversee the daily operations of the SOC.
- This includes, but is not limited to the following:

- Training
- Shift Scheduling
- Time and Attendance
- Performance Achievement
- Career Development
- Leadership Briefings
- Conduct training and tabletop exercises as necessary for SOC operators to improve on SOC protocols, operator proficiency and readiness
- Demonstrate expertise developing guidance procedures, review processes and workflows to create efficiencies.
- Work collaboratively with the SOC and security team members to prepare for, respond to, and recover from all incidents and crisis events that may impact On MNC.
- Communicate and disseminate information, using established communication processes
- Ensure senior security management is apprised of all significant local and global events in real-time, and documentation is maintained

Basic Qualifications:

- Bachelor’s degree
- A minimum of 2 years of experience in security operations or similar operations center
- A minimum of 2 years of experience working with Intrusion Detection, Access Control, CCTV systems and risk monitoring.
- Minimum 2 year supervisory experience in a Security Operation or Command Center role.

Pay: ₹15,000.00 - ₹18,000.00 per year

**Benefits**:

- Flexible schedule

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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