Solution Architect

Job Description - Senior solution architect (CX platform)

SUMMARY

We are looking for a detail-oriented senior solution architect to design, develop, and deliver a customer

understanding of CX platforms, cloud computing, and emerging technologies.

The solution architect's responsibilities include improving the current IT infrastructure, optimizing business

PRIMARY RESPONSIBILITIES
- Design and develop a CX platform built on cutting-edge technologies and Work with the engineering

team to implement the CX platform.
- Create business architecture models to reflect the organization's strategies and goals and create and

implement business visions and goals.
- Support the development of cross-functional business processes; identify alternative solutions, assess

feasibility, cost implications, and recommend new approaches via technology enablement.
- Provide thought leadership in emerging technologies to the software development team.
- Works closely with Solution and Product Management teams, Technical Product Owners, Functional

Analysts and Architects to assist in definition of Solution / Product vision and roadmap, as well as, in

planning of the Program Increments.
- Work closely with business and digital stakeholders to fully understand the requirements, pain points

and areas of improvements, and to enable effective and suitable technology solutions.
- Drives definition of the Feature Integration E2E test scenarios.
- Assists with creation of the Solution backlog (Capabilities, Features).
- Reviews and helps to address the impediments and resolve Risks.
- Organize training to improve employees' knowledge and skills for future organizational growth.

KEY ATTRIBUTES
- A bachelor’s or master’s degree in computer science engineering or a related field.

development.
- 3+ years of experience in Cloud Computing.
- 5+ years of experience in working with CX platforms.
- Excellent technical, analytical, and project management skills.
- Excellent analytical and strong problem-solving skills, able to logically break down a problem into

smaller manageable parts to solve.
- Strong communication and interpersonal skills.
- Good leadership and motivational skills.
- Should have a strong grasp of programming languages, frameworks, and technologies used in web

development, such as HTML, CSS, TypeScript, ReactJS, Node.js, Python, and REST API etc.
- Deep understanding of system architecture principles, including the ability to design scalable, high
- performance, and secure solutions and should be knowledgeable about various architectural patterns,

such as microservices, service-oriented architecture (SOA), and event-driven architecture (EDA).
- Proficiency in working with relational and non-relational databases, including data modeling, query

optimization, and database performance tuning.
- Experience with cloud platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud

Platform (GCP). Knowledge of cloud services, such as virtual machines, containers, serverless

computing, and managed databases, is crucial.
- Awareness of security best practices and the ability to implement secure solutions. Knowledge of

authentication and authorization mechanisms, encryption algorithms, secure coding practices, and

vulnerability assessment is crucial. Familiarity with compliance standards like GDPR or HIPAA is an

advantage.
- Understanding of DevOps principles and practices, including continuous integration and continuous

deployment (CI/CD), source control systems (e.g., Git), build automation, and deployment automation.

Knowledge of containerization platforms like Docker and container orchestration systems like

Kubernetes is beneficial.

Pay: ₹864,309.79 - ₹2,308,006.27 per year

Schedule:

- Day shift

**Experience**:

- total work: 10 years (required)

Work Location: In person

**Speak with the employer**
+91 8838491311