Server

3 days ago

Mumbai Maharashtra, India Mirah Hospitality Full time

**Position**: Waiter
**Department**: Food & Beverage
**Reports to**: Restaurant Manager or F&B Supervisor

**Job Overview**:
The Waiter is responsible for greeting and serving customers, ensuring they have a pleasant dining experience. The waiter takes food and beverage orders, serves orders promptly, and ensures customer satisfaction.

**Key Responsibilities**:

- Greet customers and present menus in a friendly and professional manner.
- Take accurate food and beverage orders from customers.
- Provide detailed information about menu items and answer customer questions.
- Serve food and beverages to customers in a timely manner.
- Check in with customers to ensure satisfaction with their meals.
- Handle customer complaints or concerns with professionalism and escalate when needed.
- Process payments and handle cash or credit transactions.
- Maintain cleanliness of dining areas and restock as necessary.
- Work with kitchen and bar staff to ensure accurate and timely order delivery.
- Ensure adherence to health and safety standards in food handling and service.

**Skills & Qualifications**:

- Excellent customer service and communication skills.
- Ability to multitask and work in a fast-paced environment.
- Previous experience in a similar role preferred.
- Knowledge of food and beverage menu.
- Basic math skills for handling payments.
- Positive attitude and team-oriented approach.

Pay: ₹13,000.00 - ₹13,500.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 22/12/2024

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