Bpo Trainer

19 hours ago

Indore, India PLACEMENTO Full time

**#should have good communication**
**#must have experience of trainer in BPO near by 1 year**
**#should be immediate joiner**

**Call Center Trainer Responsibilities**:

- Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.
- Preparing procedures and policies regarding sales techniques and appropriate agent conduct.
- Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
- Training experienced employees on new or updated call center procedures to improve their performance.
- Observing the daily operations of call center employees and identifying any areas of improvement.
- Liaising with team leaders and managers to conduct on-the-job coaching.
- Measuring the effectiveness of training sessions and preparing individual or team progress reports.
- Creating and managing the training budget.
- Ensuring employees keep up their productivity and maintain high levels of customer satisfaction.

**Call Center Trainer Requirements**:

- A bachelor's degree in human resources, or a related field.
- Additional certification in business leadership, eLearning software, or adult education and training is preferred.
- At least 4 year's experience working as a call center trainer or team leader.
- Familiarity with learning management systems, such as Google Classroom, Blackboard, and Schoology.
- Excellent knowledge of sales techniques and customer service best practices.
- Strong teaching abilities and mentoring skills.
- Good communication, interpersonal, and conflict resolution skills.
- Ability to provide leadership to personnel in a fast-paced and stressful work environment.

**Job Types**: Full-time, Regular / Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Teaching: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

  • Trainer

    4 days ago

    Indore, Madhya Pradesh, India Instaconnects Full time ₹ 35,000 per year

    Were Hiring Process TrainerLocation: Vijay Nagar, IndoreSalary: 35K (In-Hand)Requirements: Excellent English Communication Skills Graduation Mandatory 12 Years Experience as Process Trainer (BPO) Immediate JoinerAnnual bonusProvident fund

  • Trainer

    5 days ago

    Indore, India TriHDI management and outsourcing solutions pvt ltd Full time

    Urgent hiring of Trainers for non - voice process in BPO Location - Indore Experience - 1-3 years Salary - 10-15 K Process - Non -Voice (comfortable in rotational shift) **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Rotational shift **Speak with the employer** +91 8085349086

  • Trainer/process Trainer/soft Skills Trainer

    2 weeks ago

    Indore, Madhya Pradesh, India Teleperformance Full time

    We are at **Teleperformance** hiring for **Trainer/Soft skill Trainer/Process Trainer.** - Graduation is mandatory. - Minimum 1.5yrs of experience as a trainer required in **bpo/Customer service.**: - Good communication skills required. Location: Indore Pay: ₹35,205.73 - ₹41,666.58 per month **Benefits**: - Health insurance - Provident...

  • Voice Trainer

    6 days ago

    Indore, Madhya Pradesh, India WM Universal Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Voice TrainerCompany: WM Universal Solutions Location: Indore, Madhya PradeshJob Type: Full-Time | Night ShiftExperience Required: 2+ YearsNo. of Positions: 1Education: Any graduate(Candidates currently pursuing or enrolled in higher education are not eligible. Those awaiting postgraduate results may be considered.)About the Role:We are seeking a...

  • Teal Leader/ QA/ Trainer

    6 days ago

    Indore, Madhya Pradesh, India Instaconnects Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for Team Leaders (TL), Quality Analysts (QA), and Trainers with a minimum of 3+ years of experience in the BPO industry.

  • Process Trainer- Voice Based

    7 days ago

    Indore, Madhya Pradesh, India WM Universal Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Process Trainer Voice (BPO)Location: Indore, Madhya PradeshExperience: 25 Years (BPO – Voice Process Training)Employment Type: Full Time / PermanentShifts- Night ShiftAbout the Role:We are looking for a highly motivated Process Trainer – Voice to join our BPO team in Indore. The ideal candidate will have strong communication skills, a passion...

  • Soft Skills Trainer

    2 weeks ago

    Indore, Madhya Pradesh, India Teleperformance Full time

    Hiring for Soft Skill Trainer for BPO *Graduation mandatory *Min 1+ year of previous experince as a soft skill trainer *Excellent communication in English & Hindi *Rotational shift *Immediate Joiners only *Salary upto 5LPA **Salary**: ₹30,000.00 - ₹41,666.00 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Schedule: -...

  • Trainer– Inbound Voice Process

    7 days ago

    Indore, Madhya Pradesh, India 2COMS Full time

    About the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a...

  • Trainer Inbound Voice Process

    6 days ago

    Indore, Madhya Pradesh, India 2coms Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SUMMARY About the Company :A Fortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise...

  • Trainer– Inbound Voice Process

    1 week ago

    Indore, Madhya Pradesh, India 2coms Full time

    About the Company : A Fortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise spans a...