Customer Support Executive

2 weeks ago

Mumbai Maharashtra, India Hiring Embassy Full time

**Job Opening: Customer Support Executive - International Voice Process**

**Location: Mumbai (Western Line: Churchgate to Bhayander) / Airoli**

**Process: US Telecom (Inbound Voice)**

**Type: Full-time, International Voice Process (No chat)**

**Eligibility**:
** Education**:

- HSC + 6 months BPO experience
- OR Graduate (Fresher/Experienced)
- OR SSC + 3 years Diploma / HSC + 3 years Diploma

** Age: 21-32 years**

** Skills**:

- Excellent English communication
- Comfortable with night shifts (24×7 operations)
- Marksheets & passing certificate mandatory

**Salary & Benefits**:

- Salary (In-hand): ₹18,150 + ₹4,000 night shift allowance = ₹22,150/month
- CTC: ₹20,100/month

** Shifts**:

- US: 4:30 PM - 1:30 AM (9 hours)
- Other shifts possible based on process (US/Australia/UK)
- 5 working days, 2 rotational weekly offs
- Joining: Immediate (within 1-2 days)
- Transport: Home pickup & drop (within transport boundaries)

**Interview Rounds**:

- HR
- Versant (communication test)
- Operations round

**Job Types**: Full-time, Permanent

Pay: ₹18,000.10 - ₹20,000.53 per month

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- Do you have any prior work experience in BPO. If yes, please elaborate?
- Current CTC/ Expected CTC?

**Education**:

- Bachelor's (required)

**Location**:

- Mumbai, Maharashtra (required)

Shift availability:

- Overnight Shift (preferred)
- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 9571862277

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