Voice Process

2 weeks ago

Mohali, India QM Bitz Full time

**Job Description: US Sales Process - (Voice)**

**Responsibilities**:
Conduct outbound sales calls to prospective customers in the United States.
Introduce and pitch services to generate interest and close sales.
Build and maintain a strong sales pipeline by identifying and qualifying leads.
Follow up on leads and nurture relationships with potential customers.
Understand customer needs & address their needs effectively.
Meet or exceed sales targets and objectives.
Document all customer interactions, sales activities, and follow-up actions accurately in the system.
Collaborate with the sales team and other departments to coordinate sales efforts and provide feedback on market trends.
Keep abreast of industry trends, product developments, and competitors' activities.
Provide exceptional customer service and support to existing and potential customers.

**Skills and Qualifications**:
Proven experience in sales, preferably in a call center or telesales environment.
Excellent verbal communication skills with a clear and pleasant phone voice.
Strong persuasive and negotiation skills to effectively close sales.
Ability to quickly build rapport and establish relationships with customers.
Active listening skills to understand customer needs and address objections.
Self-motivated and target-driven, with a focus on achieving sales goals.
Good organizational and time management skills to prioritize tasks and manage a high volume of calls.
Basic computer literacy and proficiency in using productivity tools.
Knowledge of the product or service being sold and the ability to articulate its value proposition.

**Perks and Benefits**

1) Fixed Saturday & Sunday off.

2) Meal Facility in office.

3) Cab Facility ; Pick & Drop (For Both Male & Female)

**Work Timings : 5:30 PM to 2:30 AM (This is a night shift job)**

Role International voice process

Industry Type _Courier / Logistics_

Department _Sales & Business Development_

Employment Type Full Time, Permanent

Role Category BD / Pre Sales

**Education**

UG : Any Graduate

**Key Skill**:_International voice process, Lead Generation_ _Cold Calling_ _Sales_, _Client Relationship Management_ _Interaction_ Voice process ,_US Shift_ _International Calling_, _Good Communication In English._

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Evening shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 9779996738

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