International Voice Process

7 hours ago

Mohali, Punjab, India Needleads Technology Full time ₹ 4,80,000 - ₹ 12,00,000 per year

About the Role

We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound/outbound calls, providing effective solutions to customer queries, and ensuring an excellent customer experience across international markets.

Key Responsibilities:

  • Handle customer queries and complaints via calls in a professional manner.
  • Provide accurate information and effective resolution within defined timelines.
  • Maintain a high level of customer satisfaction through excellent service.
  • Meet performance targets including quality, productivity, and adherence.
  • Keep records of customer interactions and update databases accordingly.
  • Collaborate with team members and support other functions when required.

Requirements:

  • Excellent communication skills in English (both verbal and written).
  • Good listening and problem-solving abilities.
  • Flexibility to work in rotational shifts (including night shifts).
  • Basic computer knowledge and ability to multitask.
  • Prior experience in a voice process (international or domestic) is a plus, but freshers with strong communication skills are welcome.

Perks & Benefits:

  • Attractive salary with performance-based incentives.
  • Opportunity to work with global clients.
  • Professional growth and career advancement.
  • Supportive work environment with training and mentoring.

Job Type: Full-time

Pay: ₹15, ₹40,000.00 per month

  • International Non voice process

    1 week ago

    Mohali, Punjab, India Sumeru Inc Full time ₹ 20,000 - ₹ 36,000 per year

    Job Description: Customer Support Specialist (International Voice/Non-Voice)Position: Customer Support SpecialistLocation: Mohali – Plot No. A40A, Phase VIII B, Sector 75, Industrial Area, Mohali, Punjab Salary CTC: ₹20,000 – ₹36,000Work Model: Work From OfficeWorking Days: 5.5 days per week with rotational shifts and weekly offsMode of Interviews:...

  • International Non voice process

    1 week ago

    Mohali, Punjab, India Sumeru Inc Full time ₹ 20,000 - ₹ 36,000 per year

    Job Description: Customer Support Specialist (International Voice/Non-Voice)Position: Customer Support SpecialistLocation: Mohali – Plot No. A40A, Phase VIII B, Sector 75, Industrial Area, Mohali, Punjab Salary CTC: ₹20,000 – ₹36,000Work Model: Work From OfficeWorking Days: 5.5 days per week with rotational shifts and weekly offsMode of Interviews:...

  • International Voice/Chat Process

    1 week ago

    Mohali, Punjab, India Cogent E-Services Full time ₹ 27,000 - ₹ 3,30,000 per year

    International Customer Support Executive | Voice & Chat | Chandigarh/MohaliLocation: Chandigarh / MohaliEmployment Type: Full-time (Work from Office)Shift: Night Shift (Cab available for female employees)Working Days: 5.5 Days/Week (Rotational week off)Interview Mode: Walk-in Interview (Face-to-Face)Job SummaryWe're hiring Customer Support Executives to join...

  • voice process

    2 weeks ago

    Mohali, Punjab, India Skyway Solution Full time ₹ 20,000 - ₹ 35,000 per year

    Hiring for Voice ProcessDomestic/International BPOJob Location- Mohali/ChandigarhWork from officeSalary- upto 35kQualification- 12th & aboveFresher/ Experience both can applyShould have excellent voice communication skills- English5 days workingPick up and Drop facilitiesShould be available for immediate joiningFirst Round of Interview will be telephonicFor...

  • International Voice Support

    2 weeks ago

    Mohali, Punjab, India Adecco Group Full time US$ 40,000 - US$ 80,000 per year

    Job Title: Customer Support Executive US Health Insurance Voice ProcessLocation: MohaliEmployment Type: Full-time / Rotational Shifts (US Shift)Experience Required: Minimum 1 year in an international voice process (preferably US healthcare/insurance)About the Role:We are looking for an experienced and customer-focused professional to join our US Healthcare...

  • US Voice Process Executive

    2 weeks ago

    Mohali, Punjab, India INFLUX SERVICE Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: US Voice Process ExecutiveLocation: MohaliJob Summary:We are looking for enthusiastic and customer-focused individuals for our US Voice Process team. The role involves handling inbound/outbound calls, resolving customer queries, and providing accurate information while ensuring excellent communication and service standards.Key...

  • International Voice Process-35k CTC

    1 week ago

    Mohali, Punjab, India Digital Dots Full time ₹ 35,000 per year

    Job DescriptionWe are hiring candidates for BPO MNC company as Customer Service.RequirementsEducation:- Under Graduates or Graduates,English Communication:- A,B+ grade; Decent communication skills;Min 6 months of exp, freshers can also applyJob ResponsibilitiesTo Handle Clients (Voice)To resolve customer inquiries.To maintain the database in the System.6 or...

  • Customer Support Specialist International Voice Non-Voice

    4 days ago

    Mohali, Punjab, India ONOC Full time ₹ 2,40,000 - ₹ 4,32,000 per year

    Urgent Hiring | Customer Support Specialist (International Voice / Non-Voice) Location: Mohali, Punjab Position: Customer Support Specialist Salary (CTC): ₹20,000 – ₹36,000 Work Mode: Work From OfficeWorking Days: 5.5 days with rotational shifts & weekly offsJob Requirements:Qualification: 10+2 / GraduateExcellent verbal & written communication skills...

  • Executive - Voice Process - Bpo (1-3 Yrs) Mohali (after-sales/customer Service)

    3 weeks ago

    Mohali, Punjab, India Influx Service Full time

    Job descriptionJob Title Voice Process Executive US Experience 0-5 Years Freshers can apply Job Summary We are seeking a Voice Process Executive US to handle inbound and outbound calls for our international clients based in the United States The ideal candidate should have excellent English communication skills a customer-centric approach and a...

  • International US Process Executive

    6 days ago

    Mohali, Punjab, India eHire Tech Services Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    HIRING For US HEALTHCARE SALES PROCESSRole: Executive – Healthcare ProcessLocation: MohaliQualification: Minimum 12th Pass OR GraduateExperience: Minimum 1 year in International Voice ProcessSalary: 4lac - 5 lacWorking Days: 5 days a week RotationalShift: Night Shift OnlyJob Description :Key Responsibilities:Building and Maintaining Relationships:...