Housekeeping Supervisor

2 days ago

Delhi Delhi, India Mantan Supermart Full time

**Key Responsibilities**:

- **Supervision & Leadership**:

- Supervise, train, and manage a team of housekeeping staff to ensure high standards of cleanliness across all public areas (e.g., floors, restrooms, corridors, food courts, and parking areas).
- Assign tasks and duties to housekeeping staff based on priorities and schedules.
- Monitor performance and provide guidance and support to ensure consistent quality of work.
- Conduct regular team meetings to communicate goals, procedures, and safety standards.
- **Cleaning Standards**:

- Ensure all common areas, restrooms, hallways, elevators, and escalators are cleaned, sanitized, and maintained to the highest standards.
- Monitor the cleanliness and safety of outdoor areas, such as entrances and parking lots.
- Ensure the cleaning of all signage, fixtures, and furniture within the mall.
- **Inventory Management**:

- Oversee the proper use, storage, and ordering of cleaning supplies, equipment, and products to ensure cost-effectiveness and sustainability.
- Maintain inventory records and ensure that all cleaning materials are stocked appropriately.
- **Health & Safety**:

- Ensure adherence to health and safety guidelines and protocols, including sanitation standards and the safe use of cleaning chemicals and equipment.
- Ensure all team members are familiar with and follow workplace safety standards.
- Report any safety hazards or maintenance issues to the Facilities Manager.
- **Customer Service**:

- Ensure that visitors, tenants, and customers experience a clean, pleasant environment at all times.
- Address any complaints or requests related to housekeeping services and ensure prompt resolution.
- **Quality Control**:

- Conduct daily inspections of the mall premises to ensure that cleaning standards are met.
- Provide feedback and perform corrective actions as necessary to maintain cleanliness.
- **Training & Development**:

- Train new housekeeping employees on proper cleaning techniques, use of equipment, and safety procedures.
- Identify opportunities for ongoing training to improve staff performance and efficiency.

**Qualifications**:

- High school diploma or equivalent (a degree in hospitality management or related field is a plus).
- Minimum 2-3 years of experience in housekeeping, facilities management, or a similar supervisory role, preferably in a commercial or retail environment.
- Knowledge of cleaning techniques, equipment, and chemicals used in the industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks and prioritize effectively.
- Strong attention to detail and problem-solving skills.
- Basic knowledge of health, safety, and hygiene regulations.

**Physical Requirements**:

- Ability to stand for extended periods.
- Capable of lifting and moving cleaning equipment and supplies as needed.
- Ability to work in a variety of environments, including indoor and outdoor spaces.

**Working Hours**:

- Full-time position with flexible hours, including weekends and holidays.

**Additional Information**:

- This position may require the supervisor to be on-call for emergency cleaning or maintenance requests.

Pay: ₹18,000.00 - ₹24,000.00 per month

Schedule:

- Day shift

Work Location: In person

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