Benefits Client Services Coordinator

2 days ago

Remote, India Remote Technology, Inc. Full time

**About Remote**
**All of our positions are fully remote. You do not have to relocate to join us**
**What this job can offer you**
- Assist new employees with Benefits & Compensation Issues
- Research and respond to questions from employees and management regarding the interpretation of benefit plans
- Resolve & investigate tickets or escalations through Zendesk
- Provides product and transactional support to customers, external employees and prospects
- Assists customers with billing transaction inquiries; assists with tasks including compliance marketing, data preparation, data entry, and assistance with new products and services
- Be able to go from “scout to scale” and actually start things up

**What you bring**
- An experience in employee welfare benefits
- Excellent customer service skills with the ability to develop strong relationships with team members and external contacts
- Organizational and time management skills to prioritize workloads and meet time sensitive deadlines
- Strong verbal, written, and interpersonal skills to interact with associates, clients and vendors at all levels; writes and speaks fluent English
- Ability to work in a fast-paced environment and multi-task effectively
- Proficient in MS Word, Excel and PowerPoint and ability to learn other programs as required

**Practicals**
- **You'll report to**: Manager, Benefits Client Services
- **Team**: Payroll & Benefits Client Services
- **Location**: You need to be available to work within the EMEA timezone
- **Start date**: As soon as possible

**Remote Compensation Philosophy**
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
**Benefits**
**How you’ll plan your day (and life)**
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your **life-work balance** is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
**Application process**
- Interview with recruiter
- Interview with future manager
- Interview with Manager, Payroll & Benefits Client Services

**How to apply**
Please fill out the form below and upload your CV with a PDF format.
See how to convert your CV to PDF here.
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

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