Operation Executive

2 weeks ago


Ahmadabad Gujarat, India Protocolzone Full time

**Qualification**: B.Tech/B.E./B.C.A - Computers ; M.Tech - Any Specialization, Computers, Electronics/Telecommunication, BBA/MBA/PGDM - Finance, Information Technology

**Responsibilities**
- Responsible for daily performance testing, system initialization, monitoring race day operations and normal day end reports.
- Responsible for input of all information to the system, and for making any manual adjustments required insuring that the system operates properly.
- Responsible for opening up wagers and locking out wagers.
- Perform up to date data entry of horsemen information.
- Providing support on issues and processes relating to horse racing.
- Reviewing and escalating horse racing related issues or queries that are raised into Operations.
- Responsible for communication links to track locations.
- Responsible for executing established procedures in emergency situations.
- Efficiently and accurately processes all pari-mutuel wages in the system.

**Mandatory requirements**
- Strong customer service skills and the ability to work with end users
- Strong phone, computer, and data entry skills with demonstrated attention to detail
- Good knowledge of all gaming products, game types and platforms.
- Ability to work effectively as part of a team, as well as individually.
- Interest in keeping up to date with technology and the ability to understand technical specifications.
- Ability to follow instructions and think logically when faced with a problem.
- Ability to multi task and work under pressure.

**Experience**: 0-3 Year
**Job location**: Ahmedabad
**Employment type**: Full time


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