
Front Office Executive
4 days ago
Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
*
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kovalam, Thiruvananthapuram - 695527, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 4 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
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