System Administrator

Job Id: Aeries/348/25-26

Location Hyderabad

Experience Range 3 - 5 Years

Qualification Graduate/ Post Graduate

**About Us**

**About Business Unit**

Corporate BU

**Roles and Responsibility**

**Position Title: System Administrator - Specializing in Microsoft Azure, Microsoft Intune, and Related Technologies**

**Location: Hyderabad**

**Type of Employment: Full-time Experience: 3+ years Qualifications: BE /BE Tech**

**About Aeries**:

- Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is a Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

**Key Duties and Responsibilities**:

- Azure Administration: Manage and maintain Azure environments for our organization and clients, ensuring performance, security, and reliability. Knowledge of AWS is a plus.
- Windows Device Management: Lead the administration of Windows devices using Microsoft Intune to enforce compliance with security and organizational standards.
- Microsoft Intune Administration: Lead comprehensive device management efforts through Microsoft Intune, covering:

- Configuration, deployment, and management of Windows, MacOS, iOS, and Android devices.
- Policy enforcement to ensure all managed devices comply with organizational security and usage standards.
- Implementation of Mobile Application Management (MAM) and Mobile Device Management (MDM) within Intune to safeguard corporate data.
- Oversight of app deployment and patching across managed devices to maintain productivity and security.
- MacOS Device Management: Oversee MacOS device management with JAMF, ensuring security, performance, and policy compliance.
- Patch Management: Lead patch management for all devices, utilizing Intune, ManageEngine Endpoint Central, and other tools to maintain up-to-date, secure systems.
- IT Service Management (ITSM) Tools: Administer and optimize IPC monitoring tools, such as JIRA, Fresh Servi e, ServiceNow, and Service Desk, ensuring efficient tracking and resolution of service requests.
- Generative AI Tools: Leverage Generative AI tools, including Microsoft Copilot, to improve operational efficiency and automate repetitive tasks.
- Security and Compliance: Ensure all devices and systems meet security and regulatory compliance standards, proactively addressing vulnerabilities.
- Advanced Technical Support: Provide expert-level support to corporate and client users via a ticketing system, troubleshooting complex issues efficiently.
- Documentation: Maintain detailed and up-to-date documentation on systems, processes, and procedures for knowledge sharing and operational continuity.
- Cross-Functional Collaboration: Work closely with IT and other departments to support technology initiatives and projects
- Process Knowledge on: Agile Methodologies, ITIL processes (Incident, Problem, Change Management)

**Basic Qualifications**:

- Experience: Minimum 3 years in system administration or a similar role, with demonstrated expertise in Microsoft Azure and Intune.
- Technical Skills:

- Advanced proficiency in Windows device management using Microsoft Intune; familiarity with MacOS device management using Intune and JAMF.
- Expertise in patch management tools and processes, especially with Intune and ManageEngine Endpoint Central.
- Strong hands-on experience with Microsoft Azure, including user and group management, role-based access control (RBAC), SSO, and Microsoft Entra services.
- Proficiency in Microsoft PowerShell for automation, reporting, and compliance tasks within Azure.
- Experience in Microsoft Autopilot for efficient end-user device configuration and deployment.
- Familiarity with backup solutions, such as Veeam and Veritas, for data protection and recovery.
- Knowledge of GenAI tools, such as Microsoft Copilot, to enhance productivity and efficiency

**Education**:

- Bachelor’s degree in computer science, Information Technology, or a related field.

**Skills and Abilities**:

- Problem-Solving: Strong analytical and problem-solving skills for diagnosing and resolving complex technical issues.
- Communication: Excellent verbal and written communication skills; ability to convey technical information to both technical and non-technical users.
- Collaboration: Team-oriented, with the ability to support and lead cross-functional IT projects.

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