Telesales Executive
3 days ago
A Telesales Executive, also known as an Inside Sales Representative or Telemarketing Sales Representative, plays a crucial role in generating revenue for a company by selling its products or services over the phone. The job description for a Telesales Executive typically includes the following responsibilities and qualifications:
Job Responsibilities:
Sales Calls: Make outbound sales calls to potential customers or leads provided by the company. These calls can be cold calls or follow-ups on existing leads.
Product Knowledge: Develop a deep understanding of the company's products or services in order to effectively communicate their features and benefits to potential customers.
Customer Engagement: Engage with potential customers in a friendly and professional manner, building rapport, and addressing their questions or concerns.
Lead Generation: Identify and qualify potential leads through effective questioning and information gathering. Record and maintain accurate lead information in the company's CRM (Customer Relationship Management) system.
Sales Pitch: Deliver a compelling sales pitch tailored to the customer's needs and pain points, highlighting how the company's products or services can provide solutions.
Objection Handling: Be prepared to address and overcome objections that potential customers may raise during the sales call.
Closing Sales: Use effective sales techniques to close deals and achieve sales targets.
Follow-Up: Maintain regular follow-up with leads and customers to nurture relationships and upsell additional products or services.
Documentation: Keep detailed records of sales activities, including call logs, sales reports, and customer interactions.
Targets: Work towards achieving sales targets and quotas set by the company.
Market Research: Stay updated on industry trends, competitors, and market conditions to adapt sales strategies accordingly.
Qualifications and Skills:
Communication Skills: Excellent verbal communication skills are essential for building rapport with potential customers and effectively conveying sales messages.
Sales Skills: Strong sales and negotiation skills are crucial for closing deals and meeting sales targets.
Product Knowledge: A good understanding of the company's products or services is necessary to provide accurate information to customers.
Persistence: Telesales Executives often face rejection and objections, so resilience and the ability to persevere are important traits.
Customer Focus: A customer-centric approach, including active listening and empathy, is essential for understanding customer needs and preferences.
Time Management: Effective time management skills to balance multiple calls and follow-ups efficiently.
Target-Driven: Motivated by achieving and exceeding sales targets and quotas.
Team Player: Ability to collaborate with colleagues and provide feedback to improve overall sales strategies.
Ethical Conduct: Maintain a high level of integrity and ethical conduct in all sales interactions.
**Salary**: ₹12,000.00 - ₹25,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- South Delhi, Delhi, Delhi (required)
Ability to Relocate:
- South Delhi, Delhi, Delhi: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8506019008
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