Tele Caller

3 days ago

Mira Road Mumbai Maharashtra, India Aeran Lab Ind Pvt Ltd Full time

**About Company:

- **

AERAN LAB (I) PVT. LTD. leading pharmaceutical company of India, promoted by Dr. Sanjeev Agarwal, established in 2006 in the field of _Diabetics, Arthritis, Orthopedics, Obstetrics/gynecology and dentistry_. Our goal is to help the community to lead healthy life by delivering quality products at affordable & accessible medication that satisfy urgent medical needs.

**Roles and Responsibilities: Tele caller**
- Contact potential or existing customers to inform them about the product or service
- Answer questions to understand customer requirements and close sales.
- Update customer information in the database.
- Take and process order in an accurate manner.
- Keep records of calls, sales & note useful information.
- Ability to learn about the products and services
- Provide information about our Ayurvedic products and services
- Guide customers towards suitable products for their well-being
- Maintain accurate records of customer interactions for future reference
- Asking questions to the customer and understanding their specifications.
- Suggesting solutions based on customer’s needs and requirements.
- Resolving queries and issues related to the products and services.
- Follow-up with customers & internal team.
- Should be a good seller and understand the customer requirement and based on the same should be able to sale the product/medicine.

**Required Experience, Skills and Qualifications**:

- Bachelors degree required
- Should be able to work full time (Part time & WFH not available)
- Ability to listen and active problem-solving skills
- Ability to handle pressure
- Strong Inbound / Outbound call handling Experience.
- Should be open minded and ready to learn.
- Patience and ability to stay calm under pressure.
- Cool
- tempered & able to handle rejection.
- Good interpersonal & Communication skills

**Other Details**:

- Defined career progression and incentive structure
- We have excited Incentive packages for those who perform with great Zeal.
- Trainings for skill enhancement
- **Duty time** - 10 AM - 7 PM
- Monday to Saturday
- Salary:

- 15 K to 18 K
- **NB:

- **_
- **◊ **_Students please don't apply_

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Mira Road, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Where do you reside in Mumbai ?
- Are you a student ?

**Education**:

- Bachelor's (required)

Work Location: In person

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