Security Officer

4 days ago

Chennai Tamil Nadu, India IHCL Full time

Job Responsibilities
- Assist the Security Manager in budgeting for the costs for the security department.
- Facilitate learning and development for all the team members of the department.
- Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
- Performance Appraisal/ Management of the staff in the department.
- Implement techniques and systems to prevent or minimize waste, theft or pilferage within the hotel.
- Conduct investigations regarding theft or damage of property and personal injury occurring within the hotel.
- Make frequent rounds of the hotel and observe the security personnel engaged in their duties as well as the safety conditions of the hotel
- Respond as necessary to all calls for assistance by various departments or employees.
- Maintain good liaison with civil law enforcement agencies, Fire department and other government authorities.
- Continuously monitor radio traffic in order to be aware of the whereabouts in the various parts of the hotel.
- Ensure compliance with policies, systems and procedures relating to security and emergency situations (bomb threats, evacuation etc.)
- Review the efficiency of all surveillance and fire systems in the unit and recommend improvements.
- Ensure that all records and documents are maintained as per the standard norms of the unit.
- Conduct fire safety training for the employees of the hotel improve the general awareness of employees in fire safety.
- Ensure that all the security operations are in accordance with the management policy and that courteous service is accorded to all guests.
- Prepare the daily activity report and any other security report as required.
- Ensure that all hotel employees abide by the established house rules and regulations.
- Stay informed of the latest amendments in civil/criminal laws, technological advances in surveillance and safety equipment.

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