Tele Caller Executive

1 week ago

Noida, India K and A technology Full time

A telecaller is a professional who is responsible for making outbound calls to customers and clients with the aim of selling a product or service, offering customer support, or providing information. Here are some typical job descriptions, roles, and responsibilities of a telecaller:
**Job Description**:

- Making outbound calls to customers and clients to promote products and services.
- Identifying potential clients and customers and assessing their needs.
- Recording and maintaining accurate customer information and call records.
- Following up on customer inquiries and concerns.
- Achieving daily, weekly, and monthly sales targets.
- Generating leads through cold calling and other marketing techniques.
- Providing information about products and services to customers and clients.
- Handling customer complaints and resolving them effectively.
- Maintaining a positive and professional attitude at all times.

Roles and Responsibilities:

- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Keep records of calls and sales and note useful information.
- Stay updated with the company’s products/services and pricing.
- Meet daily/weekly/monthly sales targets.

Overall, the job of a telecaller requires excellent communication skills, a positive attitude, and the ability to work under pressure. A successful telecaller is one who can build rapport with customers, identify their needs, and offer them the right product or service.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 per month

Schedule:

- Day shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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