Contact Centre Executive

2 weeks ago

Guindy Chennai Tamil Nadu, India ZwickRoell Private Limited Full time

Contact our existing customers and new customers in English speaking countries by telephone
- Customer requests and inquiries are recorded and forwarded to responsible colleagues
- Document the conversation in our database and maintain the addresses and contacts
- Follow the processes as per defined guidelines and ensure the data quality in CRM system.
- Prepare and submit reports at a regular interval

Coordinate with corporate marketing team to implement the initiatives and follow the HQ guidelines.

**Job Type**: Regular / Permanent

**Salary**: ₹400,000.00 - ₹600,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- SIDCO Industrial Estate, Guindy, Chennai 600032.: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (required)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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