Contact Centre Executive

Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...

We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same:The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

**Job Title**:Contact Centre Supervisor - IT & Industry Aligned Services** **Location: Chennai** **Position Type: Fulltime** **Experience: 8 - 12 Years** **Skillsets Required: Call Center Tools, Ticketing Platform, Contact Centre.** **Responsibilities**: The Contact Center Supervisor is responsible for leading day-to-day voice and non-voice support...

We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same: The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

Contact our existing customers and new customers in English speaking countries by telephone - Customer requests and inquiries are recorded and forwarded to responsible colleagues - Document the conversation in our database and maintain the addresses and contacts - Follow the processes as per defined guidelines and ensure the data quality in CRM system. -...

We are hiring for a Quality Manager Contact Centre role. Please find the below Key tasks and responsibilities for the same:The Call Center Quality Manager is responsible for overseeing and driving the quality program within our customer service center. This role requires a strong grasp of call center performance metrics, an ability to analyze quality data,...

We have urgent opening for call centre executive who can give customer support and counselling services on call to our clients at Prashanth Fertility Research Centre - Chennai. As a Call Center Executive with Counselling at our healthcare center, you will play a pivotal role in providing empathetic support, guidance, and counselling to patients seeking...

Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...

Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...

Job Description Manage bank staff and outsourced staff Responsibilities Minimum of 5 years experience in contact centre inbound / outbound ( Banking/NBFC process) Must have indepth knowledge of functioning of inbound and outbound contact centre Vendor Management, billing Must have experience in cross selling, sales target ,manage service levels, escalation...