Cloud Solution Architect

**Cloud Solution Architect - Business Applications**: Bangalore, Karnataka, India + 3 more locations Date posted **Oct 03, 2025** - Job number **1887227** - Work site **0 days / week in-office - remote** - Travel **0-25**%** - Role type **Individual Contributor** - Profession **Customer Success** - Discipline **Cloud Solution Architecture** - Employment type **Full-Time** **Overview**: - In Microsoft, Small Medium Enterprise & Channel (SME&C) team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect (CSA), specializing in Dynamics 365 Finance & Operations reporting to the Cloud Solution Architect Manager you will enable SMC (Small, Medium, and Corporate) customers & Partners to achieve their business outcomes, based on their investments in Microsoft technologies. Leveraging your leading technical team’s expertise, you will drive the team to ensure customers get value from their Microsoft investments. - This role is flexible in that you can work up to 100% from home. - Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Qualifications**: **Required/Minimum Qualifications** Prior experience as a Cloud Solution Architect (CSA), engaging with stakeholders at all levels within enterprise organizations to drive solution adoption, transformation, and business impact will be a plus. Experience engaging with senior stakeholders, including C-suite executives, to influence strategic decisions and drive enterprise-wide solution adoption. **Bachelor’s degree in computer science**, Information Technology, Engineering, Business, or related field **AND experience** in Dynamics 365 Finance & Operations implementation as technical expert. **OR** **Master's Degree** in Computer Science, Information Technology, Engineering, Business, or related field **AND experience** in Dynamics 365 Finance & Operations implementation as technical expert. **Professional** - ** Insightful listening**:Cognitive and behavioral approach to listening, asking insightful questions to understand the customer needs, issues, business environment and drivers, and going beyond what is said - ** Situational fluency**: Will explore attributes and actions of being situationally fluent, using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room." It will teach practical methods for pivoting the customer conversation based on what you observe in your current environment - ** Building relationships and Trusted Advisership**:Building trust and creating credibility, leveraging relationship mapping across and within the account team. - ** Business value**:Understanding customer business outcomes, helping them define the value of the outcomes, aligned to industry outcomes, and assessing the value of the solution. - ** Leveraging Digital signals**: Seeking out and understanding internal and external digital signals and modern selling techniques to support compiling a complete picture of the customer, understanding their needs qualifying engagements, and account team orchestration and partner sharing - ** Arabic speaking is preferred.** **Technical** - Strong "Technical" expertise on Dynamics 365 Finance & Operations (F&O) (Must Have Skill) - Deep technical expertise in Dynamics 365 F&O, including development experience in X++ across at least two modules: Finance, Supply Chain, Commerce, or Project Operations - Proven ability in debugging and performance troubleshooting, including use of Trace Parser - Solid understanding of performance patterns and anti-patterns - Familiarity with AI-enhanced ERP capabilities such as Copilot in Finance, Demand Planning in SCM, and AI-driven forecasting and planning tools (e.g., Inventory to Deliver, Source to Pay, Plan to Produce) - Basic level of functional Knowledge of Dynamics 365 ERP Family (Must Have) - Dynamics 365 Supply Chain Management (Nice to have skill) - Dynamics 365 Commerce (Nice to have skill) - Dynamics 365 Business Central (Nice to have skill) **Architecture & Lifecycle Management** - Strong grasp of Microsoft Azure cloud computing fundamentals - Knowledge of how Dynamics 365 F&O interacts with Azure components - Familiarity with integration patterns and anti-patterns across Business Applications - Proficiency in Microsoft Lifecycle Services for environment setup and troubleshooting - Ability to set up and execute the Regression Suite Automation Tool - Ability to Architect Cross-Platform Integration of D365 F&O with different systems - Basic understanding of integration between Dynamics 365 Customer Engagement (CE) and Finance & Supply Chain platforms - Basic le