Required Trainer for Bpo in Sec 62 Noida

12 hours ago

Noida Uttar Pradesh, India Vision tech Full time

Position: Trainer (BPO)

Location: Sec 62 noida

**Salary**: upto 40 k

Age limit 35-40

Male and female both can apply

Education: graduate

Experience: 3+ years

Note :Excellent English speaking skills required

*Responsibilities*
- Deliver classroom training supported by digital learning for contact center skills (customer service, voice, telecaller) for the advisory supporting banking/finance processes.
- Create strong new joiner experience during training and overall support to drive learner engagement and employee experience, reflected in training yield.
- Support the training batches in pre-process, process, and on-the-job-training (OJT) phases to drive the achievement and improvement of the metrics such as first-pass assessment (FPA) and on-the-job performance 30 days after training.
- Provide feedback and coaching to the trainees for their improvement in performance and training metrics.
- Prepare timely and accurate training reports for the operations and training function for each batch trained.
- Recommend improvements in training/learning design and curriculums based on inputs such as training success evaluation, learner feedback and quality scores.
- Provide administrative support (communication to stakeholders, daily reports, etc.) for the successful execution of the training plans.

Team hr

Vision tech

8368356119

Pay: ₹35,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Teaching: 3 years (preferred)
- total work: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8368356119

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