
Customer Engagement Executive
3 days ago
**Job Description - Engagement Executive**
**Key Responsibilities**:
- Engaging Doctor’s via Webchat Process with Organisation Campaigns
- Handling Doctor’s queries and getting Participations for Technical Sessions conducted from the Organisation via Web Chat Process
- Maintain accurate information / records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
**Key Performance Indicators**:
- Handle all queries in a polite, professional manner
- Probe and trouble-shoot Doctor’s queries, and provide a suitable and satisfactory solution
- Educate Doctor’s on services and processes
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Attend coaching sessions with Supervisor
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team
**Qualifications**
- Bachelor’s degree from any stream
- Good typing skill
- Fluent in written and spoken English
- An excellent communicator
- Positive attitude
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets
- A team player
-
Customer Engagement Executive
5 days ago
Salt Lake, Kolkata, West Bengal, India Clirnet Services Private Limited Full timeCustomer Engagement Executive **Responsibilities and Duties** - Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding callee to encourage the service items - Addressing Callee's requirement or compliance (if any) - Noting...
-
Kol Engagement Executive
6 days ago
Kolkata, West Bengal, India Clirnet Services Full timeSummary: Roles and Responsibilities: - Identify and engage with Key Opinion Leaders (KOLs) - Doctors to establish and maintain strong relationships - Collaborate with cross-functional teams to develop and execute KOL engagement strategies and initiatives. - Plan and organize KOL events, such as webinars. - Coordinate with internal stakeholders to ensure...
-
Customer Engagement Executive
6 days ago
Kolkata, India Clirnet Services Full time**Job Description - Digital Engagement Executive** **JOB DESCRIPTION** At CLIRNET, we’re looking for a talented Digital Marketing Executive to join our Digital Healthcare team. You will be responsible for Engaging doctors across digital channels in order to achieve targets in accordance with the allocated budget using the offerings of CLIRNET. **Key...
-
Customer Care Executive
6 days ago
Kolkata, West Bengal, India code design club Full time**Hi** We are looking for a well-spoken Telesales Executives to be responsible for soliciting sales over the Phone. The telesales executive’s responsibilities include contacting potential customers, reading from a prescribed script, focusing on generating leads and transfer to Floor Managers, and documenting customer information, purchases, and reactions....
-
Customer Engagement Executive
5 days ago
Kolkata, West Bengal, India Clirnet Services Full time**Responsibilities and Duties** - Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding callee to encourage the service items - Addressing Callee's requirement or compliance (if any) - Noting important details of each...
-
Executive- Customer Engagement
2 weeks ago
Kolkata, India maxlifeins Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCareer OpportunitiesJob Code: IJP/Executive – Ops Executive - CET PositionExecutiveNo. Of Positions1DepartmentDigital Operations FunctionOperations – DigitalReporting toManager (Cluster Officer)Band5LocationKolkata APCLast date of submissionKey Responsibilities:Handling Digital Calls (Call Quality Audit Process Adherence)Query resolution and Service...
-
Customer Care Executive
5 days ago
Kolkata, West Bengal, India Black swan business setup services Full time**Job Opportunity for Customer Care Executive with Black Swan Business Setup Services** **Responsibilities**: - Call junk, lost, and non-responding leads to re-engage and identify potential opportunities. - Make 60-80 calls daily to maximize lead coverage. - Identify prospective clients and schedule meetings with sales consultants. - Update and maintain...
-
Senior Customer Engagement Manager
2 days ago
Kolkata, West Bengal, India beBeeCustomerExperience Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Customer Experience ManagerThe ideal candidate will drive customer acquisition, retention, and revenue growth through strategic planning and execution.We are seeking an exceptional leader who can develop and implement a comprehensive strategy to boost customer engagement and sales. Key responsibilities include:Developing and executing strategies...
-
Customer Engagement Specialist
4 days ago
Kolkata, West Bengal, India beBeeEngagement Full time ₹ 9,00,000 - ₹ 12,00,000Max Life Insurance Company is seeking a Customer Engagement Specialist to drive customer satisfaction and loyalty.Develop strategies to enhance customer engagement and satisfaction.Address and resolve customer inquiries and complaints promptly.Analyze customer feedback surveys to identify areas for improvement.Collaborate with marketing teams to create...
-
Customer Engagement Center Advisor
4 days ago
Kolkata, West Bengal, India Capgemini Full timeChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...