Restaurant Host/hostess

3 days ago

Gurgaon, India NPS hospitality service Full time

Provide a warm and friendly welcome, leading guests and seating them at their table
- Take telephone bookings and maintain a clear and organized reservations book
- Assist in the set-up of tables and displays
- Maintain and update guest database
- To ensure full knowledge and understanding of LQA and Hotel Standards and to implement them in all interactions
- Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor/Assistant Manager/Manager
- To undertake service training lead by the outlet DT/ Supervisor/Assistant Manager/Manager to ensure full capability in understanding and executing service standards
- To make/maintain all food/beverage labels for daily rotations of the buffet and working closely with the culinary team to update changes, including last minute requests, for the buffet
- To ensure that all reports related to the outlet are well maintained and completed as per schedule and in a timely manner
- To support the service team during times of need/crunch in service in the following areas, but not limited to: section holding, coffee station, back area and mis en place etc.
- Maintain cleanliness of hostess station and surrounding areas, as well as of all menus
- Maintain good working relationship with own colleagues, and all other departments
- Correct preparation of all necessary operational material in the back office
- Learn safety, sanitation and hygiene policies
- Present check to guests and perform cashiering function if needed
- Effectively control guest flow in the restaurant ensuring maximum turnover
- Assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment
- Train waitstaff and bus staff in hostess standards
- Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
- Carry out any other duties as and when assigned by the Management of the Hotel
- Assist other Food & Beverage Outlets in their operations within peak times when needed

**PERSONAL ATTRIBUTES**
- Excellent reading, writing and oral proficiency in English
- Well-presented and professionally groomed at all times
- Strong interpersonal skills and able to establish a good rapport with guests
- Possess full knowledge of restaurant’s seating/table plan
- Computer knowledge (Microsoft Excel, Word, PowerPoint)
- Eagerness to learn and share knowledge with the Team

Experience

Minumum 1 year experience F&b and related industry.

Qualification

Diploma and IHM related degree.

salary range is dubai based

job is dubai in 4 star property.

Transportation also provided by company

food and medicial facility also provided by company.

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Flexible shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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