International Voice

2 days ago


Gurugram Haryana, India IGT Solutions Full time

International Voice & Chat Process

**Salary : Upto 5 LPA**

**Qualification**: Any Graduate / Undergraduate / B.tech

**Experience**: Freshers/ 0 - 5 years

**Transport**: Both Side (if hiring zone)

**Job Description** : Travel Process Voice & Chat Support (Blended)
- **Salary** : Upto 50K CTC
- **Qualification** : Any Graduate / Undergraduate / B.tech
- **Experience** : Minimum 1 year GDS Exp (Any GDS)
- **Transport** : Both Side (if hiring zone)

As a Customer Service Representative, you will handle inbound customer inquiries, resolve issues, and provide exceptional service to clients from diverse cultural backgrounds.
- Handle inbound customer calls & chat from international clients.
- Resolve customer complaints and concerns in a timely and professional manner.
- Meet or exceed customer satisfaction and quality targets.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions.

**Interview**
- V&A - Virtual

OPS Round - Virtual

**Contact** - Vikas -9625207321 (WhatsApp & Call)

Pay: ₹16,000.00 - ₹48,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Joining bonus
- Performance bonus
- Shift allowance
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9625207321



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