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Hospital Billing Reception

3 weeks ago


Baharampur, India LIFE SPAN NURSING HOME Full time

Front Office Responsibilities
- **Patient and Visitor Interaction**: Greet and assist patients and visitors in a courteous and professional manner, serving as the first point of contact.
- **Appointment Management**: Schedule appointments, manage patient flow, and handle inquiries about services, appointments, and clinic policies.
- **Communication**: Answer and direct phone calls, take messages, and handle correspondence.
- **Administrative Tasks**: Assist with filing, photocopying, data entry, and maintaining patient records and files.
- **Reception Area**: Maintain a clean, organized, and welcoming reception area.

Billing Responsibilities
- **Bill Preparation**: Prepare accurate patient bills for various services, including OPD, IPD, and diagnostics, by checking treatment records.
- **Payment Processing**: Process payments from various sources (cash, card, UPI, insurance) and generate receipts.
- **Insurance and TPA Coordination**: Coordinate with third-party administrators (TPA) and insurance companies for credit billing and claim processing.
- **Discharge and Final Billing**: Prepare discharge summaries and final bills in coordination with clinical and nursing staff.
- **Reconciliation**: Perform daily cash and billing reconciliation and update patient accounts.
- **Query Resolution**: Address and resolve patient billing-related queries promptly and professionally.

Skills and Qualifications
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency in billing software and standard office software like Microsoft Office.
- A customer service-oriented mindset with a high level of attention to detail and accuracy.
- Ability to maintain confidentiality.
- Familiarity with different payment methods and insurance processes is essential

Qualification and experience:

- Bachelors Digree in Hospital Management (BHM)with minimum 1 yrs experience in Front Office/ Billing/ Reception required

Any queries please feel free to WhatsApp ar 7001478869

**Job Types**: Full-time, Permanent

Pay: ₹8,522.40 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person