Team Member

**About Us**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

**Global Business Services**

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

**Process Overview**

Global Wholesale Banking Operations comprises operations for Commercial and Corporate banking clients. These operations support the business across US, Asia Pacific, & EMEA regions. GWBO functions include implementation and servicing of credit, depository and treasury products; processing of payments and processing of trade finance transactions.

**Job Description**

Deposit Management team currently service US region only and includes the below sub-functions:

- Account Opening deals with Opening of corporate DDA Accounts and verifying/authenticating legal documents and uploading them on Bank Repository
- Account Closing deals in closing of Corporate Accounts and deletion of Treasury services, including balance transfer and charging of analysis fees
- Legal Name Change (LNC) Team perform ensures entity changes are happening across the globe to deliver client satisfaction

**Responsibilities**
- Responsible to ensure that the tasks are completed within the given Service Level Agreements (SLAs)
- Need to adhere and meet all Risk, Control and Regulatory Metrics defined for the business
- Deliver & manage individual targets & contribute towards process metrics - Productivity, Turnaround Time and Accuracy
- Adhere to the Non Negotiable Tasks (NNTs)
- Provide resolution to the status requests and queries from internal customers

**Requirements**

Knowledge of Treasury domain (good to have) Strong business acumen with good written and verbal communication skills Must have eye for detail and should possess strong strategic & analytical skills Excellent time management skills Flexible for shifts

**Education**

Graduation/Post-Graduation

Certifications If Any

NA

**Experience Range**

0-3 years

**Foundational skills**
- Good Communication & Interpersonal skills
- Should be a team player
- Good understanding of Microsoft Excel and Outlook
- Excellent time management skills

**Desired skills**
- Excellent oral/written communication skills
- Organized and able to multi-task in a fast-paced environment
- Highly motivated, able to work independently and self-starter
- Willingness to learn and adapt to changes
- Stakeholder Management

**Work Timings**

Shift Window: 20:30 - 05:30 IST (Monday to Friday)

**Job Location**

Gurugram