Customer Support Executive

1 week ago

Hadapsar Pune Maharashtra, India Happiest Solutions Full time

Location : Hadapsar Pune

Industry : Food
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹300,000.00 - ₹350,000.00 per year

Schedule:

- Morning shift

Ability to commute/relocate:

- Hadapsar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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