Service Department Technician

4 days ago

Surat Gujarat, India Sarine Technologies Full time

**Job Title**:Service Department Technician
**Location**:Surat
**Terms**:Rotational Shift

**Job Requirements**:

- Diploma/Degree in Electrical, Electronics, or Mechanical Engineering
- Field support experience is mandatory
- Knowledge of computers and hardware is preferable

**Responsibilities**:

- Utilize various strategies and tools to provide effective solutions to customer concerns.
- Communicate with clients, engineers, and technicians to ensure efficient service delivery.
- Follow up promptly on service requests and provide feedback to customers.
- Associate’s degree in engineering or a related field.
- Relevant certification or license is advantageous.
- A valid driver’s license and willingness to travel.
- Strong active listening and customer service skills.
- Ability to manage multiple service requests without being overwhelmed.
- Ability to maintain professionalism under pressure.
- Excellent work ethic and a growth mindset.

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