Ai Architect

Job Category

Customer Success

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

We are seeking an experienced Salesforce AI Architect with over 10 years of expertise in implementing and designing solutions around AI and machine learning.

**Key Responsibilities**:
**1.**Pre-Sales and RFPs**:

- Engage with clients to identify their AI and Salesforce needs and align business objectives with Salesforce Einstein AI capabilities.
- Lead technical discussions during pre-sales engagements, showcasing Salesforce Einstein AI expertise, its benefits, and strategic value.
- Develop and deliver presentations, demos, and proofs of concept on Einstein AI capabilities that resonate with client-specific challenges.
- Contribute to the creation of RFP responses, providing in-depth technical solutions, architecture design, and implementation strategies to win new projects.

**2.**Estimations and Proposals**:

- Analyze project requirements and client needs to provide accurate effort estimations and timelines for AI-driven Salesforce implementations.
- Develop comprehensive technical proposals and solution blueprints, aligning with client expectations, budget constraints, and business requirements.
- Collaborate with the sales team to deliver competitive proposals that ensure technical feasibility while meeting business goals and maximizing Salesforce’s AI potential.

**3.**Training and Knowledge Sharing**:

- Lead the development and delivery of training programs on Salesforce Einstein AI features for internal teams, clients, and stakeholders to enhance AI adoption.
- Create and maintain a comprehensive knowledge base of best practices, AI implementation methodologies, and technical documentation for ongoing reference and learning.
- Mentor and guide technical teams, providing them with the necessary tools and insights to effectively utilize Salesforce Einstein in client projects.

**4. Discovery and Design**:

- Lead discovery sessions with clients to gather business requirements and design AI-driven Salesforce solutions that align with organizational goals.
- Architect scalable, robust AI solutions using Salesforce Einstein AI features such as Einstein Prediction Builder, Einstein Vision, and Einstein Discovery.
- Ensure that technical solutions are not only effective but also meet the client’s business objectives and are scalable for future needs.

**5**. Project Ownership and Execution**:

- Take ownership of the end-to-end technical delivery of AI projects, ensuring that Salesforce Einstein AI features are successfully implemented.
- Oversee the technical team, guiding them throughout the project lifecycle, ensuring the delivery of high-quality AI solutions on time and within budget.
- Monitor project progress, proactively address technical challenges, and ensure timely resolution of any issues to deliver optimal outcomes for clients.

**6.**Collaboration with Other Business Units**:

- Collaborate with other business units, including project management, development, and support teams, to ensure seamless execution of AI projects.
- Foster strong relationships with cross-functional teams to streamline project workflows, encourage teamwork, and drive success across the organization.

**7**. Continuous Improvement**:

- Stay updated with the latest advancements in Salesforce Einstein AI, machine learning, and relevant technologies to ensure solutions remain cutting-edge.
- Contribute to the development of best practices and AI solution methodologies within the organization to maintain a competitive edge in AI implementations.
- Identify opportunities for process improvements and AI innovation, driving advancements in how AI is integrated into Salesforce environments.

**Key Qualifications**:

- Bachelor’s/Master’s degree in Computer Science, AI/ML, Data Science, or a related field.
- 10+ years of experience in the IT Industry with at least 6 plus years relevant experience in Data Science or AI related technologies.
- Strong pre-sales experience, including technical presentations, RFP responses, and solution design, with a focus on AI-driven Salesforce project
- Ability to lead the design and architecture of scalable AI solutions tailored to business needs and future growth.
- Hands-on experience leveraging large sets of structured and unstructured data to develop data-driven tactical and strategic analytics and insights using ML, NLP, computer vision solutions.
- Experience with implementing information search and retrieval at