Call Center Executive

3 days ago

Navi Mumbai, India IDC Technology Solutions Pvt Ltd Full time

Client is a leading multinational corporation known for its excellence in customer service. We are currently expanding our call center operations and are seeking dynamic individuals to join our team as Call Center Executives.

**Key Responsibilities**:

- Handle incoming calls from customers and provide prompt, accurate, and efficient assistance.
- Address customer inquiries, resolve issues, and ensure high levels of customer satisfaction.
- Follow communication scripts and guidelines to provide consistent and exceptional service.
- Collaborate with team members to achieve performance targets and meet quality standards.
- Maintain a positive and professional attitude in all customer interactions.
- Excellent communication skills in English.
- Previous experience in a customer service or call center role is a plus but not mandatory.
- Ability to multitask, prioritize, and manage time effectively.
- Basic computer skills.

**Working Hours And Salary**:

- 6 days a week, General Shift
- Domestic Voice Support: Up to 20,000/month
- International Voice Support: Up to 33,000/month

**Additional Benefits**:

- Performance-based incentives
- Health insurance coverage

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹33,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Navi Mumbai, Maharashtra: Relocate before starting work (required)

**Speak with the employer**
+91 8919682733

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