
Front Office Executive
2 days ago
Job Title
Front Office Executive
- Hotel Name
Regenta Central Amritsar
- Job Summary
- Key Responsibilities
1. *Guest Service*: Provide excellent customer service, respond to guest inquiries, and resolve issues promptly.
2. *Check-in/Check-out*: Manage the check-in and check-out process efficiently, ensuring accuracy and speed.
3. *Room Allocation*: Allocate rooms according to guest preferences and availability.
4. *Payment Handling*: Handle guest payments, process transactions, and manage billing.
5. *Communication*: Communicate effectively with guests, staff, and management to ensure seamless service delivery.
6. *Problem-solving*: Resolve guest complaints and issues in a professional and courteous manner.
- Requirements
1. *Education*: Diploma or degree in Hospitality Management or related field.
2. *Experience*: Prior experience in front office operations or customer service.
3. *Skills*:
1. Excellent communication and interpersonal skills.
2. Ability to work in a fast-paced environment.
3. Strong problem-solving and analytical skills.
4. Proficiency in hotel management software.
- What We Offer
1. *Competitive Salary*: Attractive salary package.
2. *Growth Opportunities*: Opportunities for career growth and development.
3. *Training*: Comprehensive training programs to enhance skills.
**Job Types**: Full-time, Permanent
Pay: From ₹14,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Work Location: In person
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