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Medical Receptionist/administrator

2 weeks ago


Chembur Mumbai Maharashtra, India Om Hospital Full time

Welcomes patients and visitors by greeting, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, consultants time, and Examination/ treatment room utilization by scheduling appointments in person, by telephone or online.
- Keeps all required documents such as health history cards, reports ready before OPD starts
- Keeps patient appointments on schedule by notifying consulting doctor of patient's arrival; reviewing service delivery compared to schedule; reminding consulting doctor of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Coordination with other staff regarding planned surgeries for next day.
- Preparing patient file with required forms & keep it ready one day prior admission
- Maintaining admission record
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Any other additional responsibilities given by management
- Collecting feedbacks for OPD & IPD Patients

**Salary**: ₹9,630.30 - ₹24,482.04 per month

Schedule:

- Evening shift
- Morning shift
- Rotational shift

COVID-19 considerations:
All are Required to wear Mask

Ability to commute/relocate:

- Chembur, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)