Reservation Executive

2 days ago

Kolkata West Bengal, India Nature's Sprout (A Venture of Sprouts Hideaways Private Limited) Full time

**Responsibilities**:

- Process bookings, cancellations, and modifications efficiently.
- Maintain accurate records of reservations, payments, and guest details.
- Coordinate with hotel teams to ensure seamless check-ins and guest experiences.
- Provide detailed information on room availability, pricing, and special offers.
- Assist in resolving customer queries and concerns professionally.
- Work closely with the sales and marketing teams to optimize room occupancy.
- Maintain a high level of customer service and hospitality standards.

**Qualifications & Skills**:

- Graduate in any discipline (Hospitality or Tourism Management preferred).
- 0-6 months of experience in reservations, hospitality, or customer service.
- Excellent communication skills in English and Hindi (Bengali is a plus).
- Proficiency in MS Office and MS Excel hotel reservation software.
- Strong organizational and problem-solving skills.
- Ability to work in a fast-paced environment with attention to detail.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 8889058899

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