Media Operations Technician

4 days ago

Pune Maharashtra, India amdocs Full time

**Job ID**:204660
**Required Travel**: Minimal
**Managerial - No**
**Location**:India
- Pune (Amdocs Site)

**Who are we?**:
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

**In one sentence**:
Your main responsibility is to manage and scheduling the processing of film, TV and music video assets through the digital workflow from scheduling to platform/multi-platform delivery

**What will your job look like?**:

- Prepare the content, metadata, image and related asset files and publishing via Vubiquity’s CMS in line with deadlines set and restrictions laid down by customer platforms.
- Monitor content processing through Vubiquity’s workflow tools and updating work orders in a timely manner.
- Register, checking and uploading promos, images and metadata in publishing CMS for all titles and update as needed.
- Liaise with internal Programming, Traffic, Media Operations and Editorial teams on scheduling, trafficking, delivery and processing of media and metadata files.
- Monitor of asset progress through various stages, ensuring all stages are completed on time
- Carry out QA checks on the affiliate’s platform via a set-top box or app to ensure content appears correctly in assigned UI locations and folders.
- Remedyfaults/issues where appropriate, including reacting to incidents when and as they occur through to resolution.
- Communicate with affiliate’s operations department on delivery queries in a professional manner.
- Carry out ad hoc tasks when requested by the Publishing Team Lead or Client Services Account Manager
- This is a role focused on quality control and publishing, with strong emphasis on content management and processes. It is not a content creation or marketing job.

**All you need is...**:

- Excellent written and spoken language skills in English
- Some understanding of digital media technologies (preferably VOD) including, encoding standards and tools, automated quality control tools.
- The ability to react quickly and constructively in order to troubleshoot problems.
- Excellent written and verbal communication skills.
- Effective time management and multi-tasking skills.
- Ability to work independently and as part of the team.
- Excellent communication and interpersonal skills.
- Meticulous attention to detail.
- Experience of working to deadlines, often with a tight turnaround period.

**Why you will love this job**:

- You will get to show off your fine-tuned skills for resolving issues and helping the end-user.
- You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
- You will have the opportunity to work in a multinational environment for the global market leader in its field.

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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