Client Insights Associate

This position is ideal for someone who is analytically sharp, digitally fluent, and eager to grow in the media and advertising industry. You’ll receive strong support from the team while gaining exposure to high-profile clients and cutting-edge data tools.

Key Responsibilities

Comscore Product Knowledge
- Develop a strong understanding of Comscore’s syndicated methodology and product suite
- Communicate product capabilities clearly and concisely to clients, with guidance from the team
- Work efficiently with internal tools and processes such as Jira

Data Insights & Partnership
- Pull and analyze data to prepare reports and dashboards for internal and client use
- Support product engagement by showcasing the value of Comscore data through insight-driven storytelling
- Experience with generic analytics and data visualisation tools. Few tools to mention - Google Analytics and Microsoft BI to interpret digital performance and user behavior
- Understand website tagging fundamentals (e.g., GTM, pixels, UTM parameters)

Client Management
- Partner with the team to proactively engage clients using data insights
- Record client interactions in CRM platforms such as Salesforce
- Generate client reports and manage user credentials and subscriptions
- Address client queries and escalate data-related issues when needed

Cross-Team Collaboration
- Build strong relationships with Client Insights and Commercial teams
- Communicate client feedback, needs, and product/data challenges effectively across teams

Skills & Qualifications
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite: Outlook, PowerPoint, Excel (pivot tables, formulas, charts), and Word
- Experience in data analysis, data investigations, and working with large datasets
- Familiarity with Google Analytics, Power BI, and basic digital measurement tools
- Quick learner with a growth mindset and ability to thrive in a fast-paced, client-facing environment
- Understanding of the advertising and media industry, especially digital platforms and performance metrics
- Ability to work independently in a remote setup while managing multiple priorities efficiently

This role offers a unique opportunity to grow your career in digital analytics and client success while working with some of the biggest media and advertising brands in the region. If you're ready to dive into data, collaborate across teams, and make an impact—this could be your next big move.

Core Qualifications:

- Bachelor’s degree from a 3 or 4-year college or university, preferably with a focus in advertising or marketing coursework/major
- 1-3 years advertising and/or marketing experience
- Experience with Microsoft Office Suite, Google Analytics, Microsoft Power BI
- Comfortable with internet technologies and basic familiarity of the technical side of how the internet functions

**Benefits**:

- Medical: Comscore offers a collective Private Medical Insurance scheme which is 100% covered by Comscore. The benefit is applicable to employees, an employee’s spouse, up to two children and parents.
- Pension: Provident Fund: Comscore bears both the employee and employer contribution.
- Time Off Annual Leave: Comscore offers market competitive annual leave of 26 Annual Leave Days (8 Casual and 18 Privilege), following local guidelines and practices.
- National Holidays and Festival Holidays: 10 Days.
- Sick Leave: 10 Days.
- Additional Leave: Paternity, Bereavement, Marriage, Maternity, Additional Pregnancy / Birth Related Leave
- Christmas / New Year Paid Leave, Comscore offers a week of Company paid leave over the Christmas / New Year period.
- Internal Career Development Opportunities (minimum of 6 months tenure in the current position and in discussion with supervisors)
- Access to hundreds of professional e-learning courses, specifically created for Comscore
- Be creative: You don’t have to follow the norm to be successful - we encourage you to think outside the box. Our culture is built on encouraging innovative ideas, communication and joint success.
- Informal Work Atmosphere: We believe in getting the job done in a comfortable, casual environment
- The ability to become a truly global engineer, with exposure to markets across the world. With more than 30 offices around the world, many Comscore teams work together across locations.

About Comscore:
At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hea