Customer Service Associate

5 days ago


Bhowanipore Kolkata West Bengal, India Shree Rama International Full time

**Customer Interaction**:

- Help customers fix issues with their accounts, transactions, or statements
- Start calls with a friendly greeting and make things easy for customers by working with the OPS team and asking the right questions

**Issue Resolution**:

- Fix complaints and mistakes quickly.
- Work with internal teams, fund houses, and banks to solve customer problems smoothly.

**Customer Relationship Management**:

- Build good relationships with clients by giving timely help and updates.
- Follow up on pending transactions and documents to keep things moving smoothly.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

Expected Start Date: 16/04/2025



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