Associate, Sre Ops, Middle Office Technology

4 days ago

Hyderabad Telangana, India DBS Bank Full time

Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Roles & Responsibilites* Java, Java script, Maria DB and Cloud Support* Awareness in Software Development Life Cycle knowledge on waterfall and Agile methodology* Strong expertise in development experience in Java (banking applications, preferable corporate risk) and willing to provide the development & support activities.* Managing major incidents, Coordination incident management, problem management, infra teams & Preparing Major Incident report* Experience in troubleshoot, resolve, and communicate complex incidents and deep underlying issues, Performance analysis and fine tuning of real time and batch systems.* Perform deep-dive analysis for all major incidents, coordinating with all support teams, Infra teams to identify root cause in both Application and Infrastructure areas.* Experience in Executing continuous service improvement plan, monitoring, process improvement and automation.* Experience in Major Change management process to make sure no critical incidents reported during weekend cutover activities.* Experience in managing Capacity Monitoring, Server Patching (Production environment):

- Experience in managing Bank wide DR, BCP coordination / scheduling* Good communication skills and stakeholder management* Follow the standards of the Bank.* Closely work with Dev teams.* RequirementsMust have at least 6+ years’ experience in BFSI sector providing application support, with multiple upstream-downstream systems involving online (API driven) and Offline (batch processing) interactions.* Root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines.* Application Support, Deployment of Release, patches & fixes on Platform

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