Retail Sales Executive

2 days ago

Lucknow Uttar Pradesh, India Sufiza Lifestyle Full time

Job Description:
As a Retail Sales Associate in the apparel market, you will play a pivotal role in delivering a superior shopping experience to customers. You will assist customers in finding the right apparel, offer personalized recommendations, and ensure that the store is visually appealing and well-organized. This role requires excellent interpersonal skills, a keen eye for fashion trends, and a customer-first mindset.

Key Responsibilities:
Customer Service:
Greet customers warmly and provide exceptional service throughout their shopping experience.

Understand customer preferences and needs to make personalized product recommendations.

Handle customer inquiries and resolve complaints in a professional and efficient manner.

Sales Performance:
Meet or exceed daily, weekly, and monthly sales targets.

Promote ongoing sales, discounts, and loyalty programs to customers.

Upsell and cross-sell products to maximize revenue.

Product Knowledge:
Stay informed about the latest trends, brand offerings, and apparel features.

Educate customers on product care and styling tips.

Store Maintenance and Merchandising:
Ensure the store is clean, organized, and visually appealing at all times.

Restock and arrange merchandise according to store standards and promotional guidelines.

Assist in creating attractive displays to showcase new arrivals and bestsellers.

Point of Sale Operations:
Process transactions efficiently using the POS system, including handling cash, credit, and digital payments.

Manage exchanges, returns, and refunds in compliance with company policies.

Collaboration and Communication:
Work closely with team members to achieve store goals.

Participate in team meetings and provide feedback to improve customer satisfaction.

Inventory Management:
Assist in receiving, tagging, and organizing new stock.

Conduct inventory checks and report discrepancies.

Qualifications and Skills:
Previous experience in retail or customer service (preferred, but not mandatory).

Strong communication and interpersonal skills.

A passion for fashion and staying up-to-date with trends.

Ability to work flexible hours, including weekends and holidays.

Basic proficiency in using point-of-sale (POS) systems.

Team-oriented with a proactive attitude and problem-solving skills.

Physical Requirements:
Ability to stand for extended periods.

Capacity to lift and move merchandise when required (up to 20 lbs).

This role offers an excellent opportunity for individuals passionate about fashion and retail to grow in a dynamic and customer-focused environment.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Diploma (required)

**Experience**:

- Business development: 1 year (preferred)
- Lead generation: 1 year (required)
- total work: 3 years (preferred)
- Sales: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 09/12/2024

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