Pathology Lab Receptionist

3 days ago

Malviya Nagar Delhi Delhi, India DPauls Travel and Tours Ltd. Full time

### **Job Title**: Pathology Lab Receptionist

**Department**: Pathology / Laboratory

**Reports to**: Lab Manager / Supervisor

**Job Type**: Full-Time / Part-Time / Shift-based
**Job Summary**:
The Pathology Lab Receptionist serves as the first point of contact for patients and visitors at a diagnostic or pathology lab. They are responsible for managing front-desk operations including patient registration, appointment scheduling, billing assistance, and coordination between patients and lab staff to ensure efficient workflow and a high standard of customer service.
Key Responsibilities**:

- Greet patients and visitors warmly and professionally
- Register patients, verify personal and insurance information
- Schedule appointments for sample collection or consultations
- Handle incoming phone calls and respond to queries
- Maintain patient records and ensure data entry accuracy
- Coordinate with lab technicians and pathologists
- Collect payments and issue receipts/invoices
- Prepare daily reports of patient visits and transactions
- Maintain a clean, organized, and welcoming reception area
- Ensure confidentiality of patient information (HIPAA compliance or local privacy laws)
## **Skills and Qualifications**:

- High School Diploma or equivalent (Bachelor’s preferred in some settings)
- Prior experience in a medical/laboratory receptionist role is a plus
- Good communication and interpersonal skills
- Basic knowledge of medical terminology (especially in pathology)
- Computer literacy (MS Office, medical software like LIS or HIS)
- Ability to multitask and remain calm under pressure
- Detail-oriented and customer-focused
- Understanding of billing and insurance processes is a plus
Typical Working Hours**:

- 8 to 10-hour shifts
- May include weekends or holidays depending on lab hours
## **Work Environment**:

- Clinical / medical lab setting
- Requires prolonged periods at a desk or computer
- Interaction with patients, lab personnel, and medical staff daily
Would you like help customizing this for a **job posting**, **resume**, or a **training manual**?

**Job Types**: Full-time, Permanent

Pay: ₹8,806.69 - ₹28,519.92 per month

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

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