Optical Technician

6 days ago

Hinjewadi Pune Maharashtra, India Specmart Pvt Ltd. Full time

Assist customers in selecting and fitting eyeglasses and contact lenses as per their prescription.
- Recommend appropriate lens types, frame styles, and add-on features based on lifestyle and visual needs.
- Accurately document customer prescriptions and preferences for future reference.
- Coordinate with optometrists to ensure customers receive complete and accurate vision care solutions.
- Stay informed about the latest trends in eyewear fashion, materials, and optical technologies.
- Ensure outstanding customer service to build trust, encourage repeat visits, and boost referrals.
- Monitor and manage inventory of eyewear, accessories, and maintenance tools.
- Help with preliminary vision screening and equipment setup for eye exams.

**Responsibilities**
- Guide customers in choosing the right eyewear solutions tailored to their needs.
- Offer detailed explanations of lens options, such as single vision, bifocal, and progressive lenses.
- Maintain up-to-date customer profiles and prescription records with accuracy.
- Support optometrists by preparing patients and assisting during examinations.
- Keep display shelves clean, well-stocked, and in line with visual merchandising standards.
- Process orders, adjustments, and repairs with attention to detail.
- Follow up with customers regarding order status, fitting, and post-sale support.
- Stay educated about optical tools, coatings (anti-glare, blue-light filters), and frame durability features.

**Requirements**:

- Diploma in Optometry, Certificate in Optical Dispensing, or equivalent experience in optical retail.
- Strong understanding of lens types, frame materials, and customer lifestyle matching.
- Excellent verbal communication and sales skills.
- Ability to build rapport and educate customers with clarity and patience.
- Familiarity with optical instruments and basic vision screening tools.
- Organized, punctual, and a team player with attention to detail.
- Prior experience in eyewear retail or an optical clinic is preferred.

Pay: ₹8,000.00 - ₹20,000.00 per month

Work Location: In person

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