Inside Sales Representative

3 days ago

Jaipur, India Pnequip Agritrade Private Limited Full time

**Responsibilities and duties**
- Answer phones and book reservations for customers based on availability listed in the system
- Upsell tickets to clients by recommending higher-end seats or suggesting VIP tickets
- Process online reservations and update the system to reflect the new status for each event
- Inform customers of alternative events, concerts or promotions if they are unable to book the tickets they originally wanted
- Respond swiftly and courteously to customer complaints or inquiries
- Follow the suggested script provided to all Inside Sales Representatives
- Capture customer information, including addresses and phone numbers, for future follow-up
- Adjust your sales presentation based on success/fail averages
- Build rapport with customers through friendly, engaging communication

**Qualifications and skills**
- Diploma or equivalent required
- 2+ years’ inside sales experience (incoming call preferred)
- Excellent verbal communication skills and telephone manner
- Familiarity with Windows operating systems
- Knowledge of event ticket registration software a plus
- Proven track record of successful sales experience preferred

**Salary**: ₹16,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Day range:

- Monday to Friday

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- English: 1 year (preferred)

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