Process Improvement Associate

**JOB DESCRIPTION**
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the process optimization team to partner with the Business and deliver automated solutions

**Job Summary**

As a Process Improvement Associate within the Process Optimization team, you are expected to review business processes to identify opportunities for automation. You will determine suitable tactical automation tools, such as UiPath and Alteryx, develop solutions using these tools, incorporating Python when necessary ,conduct end-to-end testing of the solution and managing any post-go-live issues, all while adhering to the governance framework throughout the project lifecycle. Additionally, you are expected to collaborate effectively with both business and technology teams to achieve desired outcomes.

**Job responsibilities**
- Analyze and design Intelligent Automation solutions using different languages and development tools like UiPath, Python, Alteryx, Tableau, VBA,.Net, SQL and SharePoint
- Own end-to-end development, maintenance and enhancement of automated solutions to improve the operations processes.
- Coordinate and work directly with different stakeholders throughout the development and delivery lifecycle.
- Collaborate with stakeholders to ensure proper implementation of the solutions along with adherence to firmwide governance framework.
- Prepare process and end-user documentation for developed solutions and provide required support.
- Deliver productivity, quality, customer satisfaction, efficiency to the business through automated solutions.
- Demonstrate self learning attitude by enhancing their knowledge on latest technologies and industry best practices.

**Required qualifications, capabilities, and skills**
- Bachelor’s degree required
- Minimum 2 yeras strong hands-on experience in developing automation solutions using cutting edge technologies like UiPath, Python, Alteryx, Tableau, VBA,.Net, SQL and SharePoint; software development framework and object oriented programming techniques
- Demonstrable experience as a Robotic Process Automation Developer using Robotic technologies, particularly with UiPath
- Strong hands-on experience and understanding in developing and amending automation code, testing and ensuring everything has been done for go-live
- Act as a Subject Matter Expert within the Robotic Process Automation Development and technologies, especially around UiPath
- Excellent interpersonal, verbal and written communication skills
- Excellent problem solving skills
- Strong capability to recommend innovative solutions to as is processes
- Strong stakeholder management skills

**Preferred qualifications, capabilities, and skills**
- Certifications in Uipath, Alteryx or any other Intelligent Automation tools is preferred
- Experience working on Python, Machine learning is preferred

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.