Salesforce Admin

4 days ago

Pune, India Digitalzone Full time

**Salesforce Admin**

Key Responsibilities
- Ensuring optimal performance of salesforce systems and products.
- Upgrading and configuring salesforce systems for optimized integration.
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
- Preparing reports for Sales and other departments.
- Managing the distributing of accounts and contacts among the sales team in salesforce.
- User Permission sets — Assign and reassign roles and profiles as needed to reflect organization changes or users’ new duties.
- Transfer record ownership due to changes in job responsibility or territory coverage.
- Modify roles or record-sharing rules to reflect any organizational changes or internal business rules.
- Knowledge of Pardot and Outreach is a plus

Requirements:

- Salesforce certified administrator or salesforce certified advanced administrator.
- A bachelor's degree in computer science would be advantageous.
- 2-3 years of experience as a salesforce administrator in a similar environment.
- Extensive experience in the administration and maintenance of salesforce systems.
- Experience in performing salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain salesforce databases.
- In-depth knowledge of salesforce products and their functionalities.
- Proficiency in creating salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating salesforce reports.
- Ability to provide salesforce training and end-user support.

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