Avp, RPA& Ops Automation

**Job Title
- **Business Functional Analyst - RPA & Ops Automation **, AVP**

**Location
- Bangalore/Pune, India**

**Role Description**

The Lead Business Management Analyst is responsible for a selection of discreet Business Management tasks. Typically the Lead Business Management Analyst provides regular reporting routine results, analysis and issues to Business Management’s senior management, with occasional responsibility to address more complex topics. The Lead Business Management Analyst would have ongoing relationships with others in the Business Management community in order to gather, consolidate and deliver the required information. The Lead Business Management Analyst may oversee the work of Business Management Analysts.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- _As Business Functional Analyst you will work with teams across IB & Cross Product Ops, to conduct automation assessments and qualify opportunities for RPA or LCNC implementation _
- _Work and identify process patterns and themes within business/Ops areas, and to document processes under consideration via deep dive sessions with Operations and business experts _
- _Capture and document specific opportunities covering qualification criteria and build business case using structured templates _
- _Work with various key stakeholders to gain signoff for opportunities qualified including presentation of outputs for business buy in via high level analytics like product process matrix _
- _As part of Ops Automation workstream you will collaborate with other team members to support delivery of overall project. This is not limited to Backlog management and will cover wider set of initiatives to meet objectives on RPA delivery and LCNC implementations KPI target for IB & Cross Product Ops _
- _Work innovatively and collaboratively to deliver projects in the efficient way to meet business goals, escalating issues to stakeholders to find best course of actions _
- _Support the Citizen Developer (CD) use of Low Code-No Code RPA solutions, working within a Community of Practice and assisting with the delivery of program benefits and strategic outcomes. Guide and mentor new resources in their RPA CD journey, assessing use cases and offering advice on best practices and answering general questions _
- _Support the development and improvement of the CD program content, operating model, standards, policies and best practices for successful Citizen Development across Division/Business Groups with respect to the specific tools that you have responsibility for _

**Your skills and experience**
- _Strong experience in Business Analysis covering identification and qualifying opportunities for RPA/ LCNC solutions using Blue Prism and/or Automation Anywhere _
- _Good practical understanding of RPA implementation and tooling with hands on exposure to any RPA solution like Blue Prism, or Desktop Automation tools _
- _Experience of LCNC tools like MS Power Automate/ Alteryx/Tableau/Workflow etc. _
- _Experience with process modeling or business objects tools like Visio and Blueworks preferred _
- _Good level of computer literacy in Excel, PowerPoint and SharePoint Online, ability to grasp fundamental principles of new software and translate for non-technical audience. _
- _Good analytical & problem-solving skills and experience of Target Operating Model design _
- _Experience with Low Code/No Code tools and organizational Citizen Development upskilling _
- _Delivery focused & able to operate in a fast-paced environment _
- _A team player and excellent collaborator _
- _Effective stakeholder engagement _
- _Strong written and verbal language skills _

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.