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Catalog Associate, Spanish
2 weeks ago
Mandatory: Graduation in any stream. - Graduation or Post Graduation in Spanish from any reputed university. - Diploma in Spanish along with Graduation in any field. DELF B1 or above in Spanish fresher/with work experience.
Job summary
Follow pre-defined processes, guidelines, and SOPs to perform audit tasks with high levels of accuracy and productivity. Core responsibilities for this position include:
- Ability to make logical decisions while performing audit tasks even when provided information is ambiguous.
- Report audit results and communicate them to others within the organization.
- Approve or disapprove audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.
- Review authoritative sources to validate catalog data when needed.
- Browse the site and use search box to look for products.
- Review Amazon catalog for content quality based on pre-defined guidelines and SOPs.
- Thoroughly check product details to ensure accuracy and completeness of the data.
- Analyze data and identify new trends/patterns.
- Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Work with project teams to write and test new SOPs for new audit and data quality management tasks.
- Must be flexible to meet business requirements & work with high priority/visibility English content for other marketplaces such as US, UK & IN.
- Job role does not involve core translation on a regular basis, however a business requirement may engage short text translation activities on a need basis.
- No extensive spoken/written communication in Spanish on a regular basis. Should be competent to independently communicate both written/spoken with stakeholders/clients, in case required.
- Home environment free from background noise where you can connect to the internet and work on your deliverables.
- Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
- Should have access to mobile phone at all times from a reliable provider.
- Should have power back up in case of power shut down.
- 0 to 24 months of working experience in online retail operations or similar fields.
- Proficient in American English.
- Strong background in web search and familiarity with various ways used for searching for information
- Good data analysis skills and great attention to detail Oriented
- Familiarity with online retail (e-commerce) and Internet search industries
- Willingness to work with sensitive issues, including but not limited to:
- Adult content
- Religious and philosophically sensitive issues
- Alcohol, tobacco, weapons and other potentially offensive products
