Program Officer

**ABOUT SNEHA**

SNEHA, a Mumbai-based non-profit with over 450 staff, focuses on improving health and nutrition in urban slums. Using a
life-cycle approach, it addresses critical health and nutrition needs at key stages—from adolescence to family planning—
aiming to enhance outcomes for women and children in vulnerable communities across Mumbai and the Mumbai
Metropolitan Region.

It focuses on enhancing urban health by empowering both care seekers and providers. We work with informal settlement
communities to drive change and partner with public health systems to ensure sustainable improvements. Our programs
include Maternal and Child Health, Empowerment Health And Sexuality of Adolescents, Public System Partnership,
Prevention of Violence against Women and Children, SNEHA Shakti, Palliative Care, and Livelihood Generation.

**ABOUT THE PROGRAM**

Facilitating an environment conducive to optimum growth and development of children in informal urban settlements of P
North Ward of Mumbai
**“Nurturing care”** Intervention model addresses planned parenthood, maternal health and nutrition, sexual and reproductive
health, child health, development and nutrition and prevention of violence against women and children for improved health
and nutrition status of children through a continuum of care approach. Program works on an integrated life cycle approach
that addresses critical first 1000 days’ period, the period from the start of a mother’s pregnancy through her child’s second
birthday with an extension of children in the age group from 2 to 3 years. To ensure sustainability and continuity of its work,
SNEHA works closely with the Integrated Child Development Services scheme as well as with the hospitals and health systems
of the Municipal Corporation to achieve its outcomes.

**“WHAT’S IN IT FOR ME” (WIIFM) - AT SNEHA**

At SNEHA, our fundamental belief is that prioritizing people is key, demonstrating our strong dedication to nurturing a
supportive and growth-driven atmosphere. We uphold an open-door policy that champions transparency and open dialogue.
We actively invite employees to voice their ideas, feedback, and concerns, fostering a culture where innovation and teamwork
can flourish.

**If you value excellence and are passionate about nurturing individuals, SNEHA is the perfect place for you**

**SNEHA - SOCIAL MEDIA HANDELS**

**PROFILE SNAPSHOT**

**Designation: Program Officer, HCP**

**Role**:Oversee the implementation of program protocols and guidelines to
enhance MCH indicators, while providing strong monitoring and supervision

to the team for improving primary and secondary outcomes.
**Educational Requirement**:Graduate or Master's degree in Social Work,

Public Health, Sociology, Nutrition, or Dietetics

**Experience**:Minimum 3 years of relevant experience

**Location**: Malwani

**Reports to**: Program Coordinator

mentioned in the JD”

**_Comprehensive overview of the position _**

**Core Responsibilities**

The Program Officer will lead a team of 4-5 Community Organizers, supported by the Program Coordinator, with the
following key responsibilities:
1. **Program Implementation & Outcomes**: Ensure achievement of program objectives in child health, maternal
health, family planning, and violence prevention, while working to improve primary and secondary outcome
indicators.

2. **Team Leadership & Capacity Building**: Plan, supervise, and provide necessary training for Community Organizers
to meet monthly deliverables and strengthen team skills.

3. **Community Engagement**: Mobilize volunteers for community ownership and engagement, ensuring active
participation in program activities.

4. **Collaboration & Coordination**: Liaise with government bodies (ICDS, MCGM, BMC) and partner NGOs to enhance
healthcare services and referral networks.

5. **Budgeting & Documentation**: Prepare event and center budgets, and maintain accurate, timely documentation of
all program activities, meetings, and innovations.

**Critical Traits**
- **Attention to Detail**: Ability to manage and track detailed data accurately, ensuring precise daily reporting and data

entry by Community Organizers.**
- **Strong Communication Skills**: Proficient in interpersonal communication, with fluency in English, Hindi, and Marathi,

enabling effective coordination and clear reporting.**
- **Commitment to Social Issues**: Passion for community development and social causes, particularly in areas like child

health, nutrition, and violence prevention.** **Behavioral Competency**
- Demonstrates a strong ability to collaborate with community organizers, program coordinators, and external

stakeholders.**
- Skilled at negotiating and building relationships with various stakeholders, ensuring smooth coordination and

implementation of activities.**
- Exhibits an understanding and respect for the diverse cultural contexts within the community, ensuring appropriate

interventions and solutions.